At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue of $27 billion and more than 95,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
Role Purpose
Oliver Wyman is undertaking a multi-year, firmwide transformation to embed advanced digital, AI, and technology-enabled capabilities into how the firm operates and delivers value.
The AI PMO Analyst will help make this transformation visible, coordinated, and well governed. You will support the Enterprise AI Programme Management Office by maintaining accurate information on AI initiatives, coordinating updates from teams across the firm, supporting governance processes, and preparing clear reporting for leadership.
Through strong organisation, attention to detail, and thoughtful stakeholder coordination, you will help leaders understand progress, risks, dependencies, and adoption trends. Your work will support informed decision-making and help the AI programme scale in a consistent and practical way.
Why Join Us
- Help shape how one of the world's leading consulting firms embeds AI into its business and delivers value to clients.
- Partner with senior programme leaders, AI initiative owners, and subject matter experts driving enterprise AI adoption.
- Build expertise in programme governance, stakeholder management, operational excellence, and AI-enabled ways of working.
- Develop highly transferable PMO, analytical synthesis, and cross-functional coordination skills in a high-visibility global programme.
- Join a collaborative and inclusive team that values curiosity, continuous learning, practical problem-solving, and operational excellence.
Meet the Team
You will join the Enterprise AI Programme Management Office (PMO), working closely with AI initiative owners, technology and risk partners, regional teams, and senior programme leadership across the firm.
While this role does not include direct people management responsibilities, it requires strong collaboration, influence, and relationship-building across multiple teams and stakeholders.
How this Role Will Contribute to Team Success
- Create transparency across a rapidly evolving portfolio of AI initiatives, enabling leadership to understand progress, dependencies, risks, and opportunities.
- Deliver a consistent, high-quality experience for colleagues by managing enquiries, governance processes, and exception requests efficiently and thoughtfully.
- Support informed decision-making through concise reporting, clear synthesis of complex information, and practical recommendations.
- Continuously improve governance processes, reporting, and operational ways of working as the firm's AI programme continues to scale.
Your Day-to-Day
- Maintain and continuously improve the central portfolio of AI initiatives, ensuring information is accurate, complete, and up to date.
- Coordinate with initiative owners across functions and regions to gather updates, track progress, identify dependencies, and surface risks early.
- Manage the programme inbox, triaging enquiries, responding to routine requests, and escalating complex issues appropriately.
- Support governance processes by coordinating exception requests, maintaining decision logs, and ensuring requests are routed and tracked through to resolution.
- Prepare concise reports, dashboards, presentations, and leadership updates by synthesising information from multiple sources into clear, actionable insights.
- Identify opportunities to improve reporting, governance, and operational processes that help the AI programme scale effectively.
- Leverage AI-enabled tools and digital technologies to improve personal productivity, streamline operational activities, and enhance programme reporting where appropriate.
Skills & What You Bring to the Team
Operational Excellence – You take ownership of your work, manage competing priorities effectively, and consistently deliver high-quality outputs with strong attention to detail.
Structured Thinking & Synthesis – You can bring together information from multiple sources, identify key themes, and communicate clear recommendations that support decision-making.
Problem Solving & Judgement – You apply sound judgement when managing requests, balancing consistency with pragmatism, and recognising when escalation is appropriate.
Stakeholder Management – You build productive relationships across teams, communicate clearly, and maintain momentum even when coordinating without formal authority.
Digital & AI Curiosity – You have a strong interest in AI and emerging technologies and enjoy learning how new tools can improve ways of working.
What Will Make You Stand Out
- Experience supporting PMO, programme coordination, governance, or operational excellence initiatives.
- Exposure to enterprise AI, digital transformation, technology enablement, or innovation programmes.
- Experience preparing leadership reporting, dashboards, or executive presentations.
- Confidence working across multiple stakeholders, priorities, and competing deadlines.
- Strong Excel and PowerPoint skills, with familiarity with modern collaboration and project management tools.
- A proactive mindset that identifies opportunities to simplify processes and improve operational effectiveness.
What we can offer you:
- Full time job contract with an attractive compensation package
- Flexible benefits package which you can tailor to your needs (e.g. private health care, insurance, sport card, lunch card, gift card, saving plan, pension plan)
- Opportunity for professional growth in a stable, global company
- Access to mentoring and training programs
- Inclusive culture with Employee Resources Groups and CSR activities
- Working in diverse and dynamic teams, friendly and flexible workplace that promotes work-life balance
- A range of digital collaboration and online communication tools to support effective team work
- Various social initiatives and learning opportunities adapted for virtual settings
- Fresh fruit, beverages and snacks while working in our modern office near the city center.
