求人内容
Positioning
This role sits within Talent Development and leads the company-wide Performance Management (performance review operations) agenda. For Leadership&Develpoment, the role provides support and partnership to the extent needed to align with the performance cycle.
Note: The company-wide mentoring program is out of scope for this JD; the role will partner with relevant stakeholders only when needed.
Team Mission / Team Offering
1) Performance Management (Core Offering)
Design and run the end-to-end performance cycle (e.g., annual/semiannual) from goal setting through in-cycle execution, review, and feedback.
Develop performance criteria, rules, and guidelines, and ensure consistent application across the company.
Serve as the primary point of contact for performance management inquiries, issue triage, and stakeholder coordination (e.g., HRBPs and business leaders).
2) L&D Linkage (Secondary Offering)
Partner with the L&D owner to support solution design (e.g., input for program planning, defining target audiences, and aligning on measurement).
Role Expectations
3.1 Primary Responsibilities (Performance Management Focus)
Define, implement, and operate the performance management framework aligned to individual, team, and organizational goals.
Prepare and support review processes (e.g., self-review, manager review, calibration) by organizing required inputs and materials.
Collect and analyze performance data; visualize trends (distribution, averages, variance, differences by org/unit) and report findings to senior management.
Identify drivers of performance challenges (e.g., skill gaps, misalignment of evaluation criteria, process inefficiencies) and execute improvement actions.
3.2 Secondary Responsibilities (L&D Support)
3.3 Out of Scope
Designing and operating a company-wide mentoring program is generally out of scope for this role. However, if temporary involvement is required due to organizational policy or resourcing changes, the role will partner with relevant stakeholders to support the work.
資格
Qualifications and Experience
Bachelor’s degree or equivalent qualification required (Master’s degree preferred).
2+ years of experience in Performance Management and/or Talent Development (experience in a consulting firm is a plus).
Skillsets
Ability to communicate effectively with stakeholders and escalate appropriately when needed
Program/operations management skills to run annual cycles (tracking, reminders, coordination, follow-up)
Strong discipline in documentation and process operations (executing via SOPs, FAQs, templates, and checklists)
Customer-support mindset for inquiry handling, issue triage, routing, and escalation
Basic facilitation skills to support orientations, briefings, and trainings
Ability to handle sensitive people data appropriately (privacy, access control, secure storage)
Technical skills (Excel, PowerPoint)
Strong analytical skills
Excellent verbal and written communication skills in Japanese and English
Ability to establish credibility as a key business partner to senior management
Demonstrated ability to operate with a high level of confidentiality, consistency, and fairness
Strong listening and communication skills, with the ability to build effective collaborative relationships
Strong teamwork skills in a multicultural environment
その他の情報
