Job Description
VP – Enterprise China Management, Strategy, Governance and Operations
American Express operates in mainland China through its joint venture, Express Company (EC), the first foreign payments network licensed to do so. This gives us a unique foothold in one of the world’s largest and fastest-evolving payments markets.
The Enterprise China Management (ECM) team sits at the center of this effort, working across Amex and EC to scale the network, expand acceptance, and deliver differentiated payment experiences for customers in China.
The VP role will be a key member of the ECM leadership team, with a broad mandate spanning strategy, governance, regulatory engagement, and business operations. This role partners across American Express and EC to shape and advance the China strategy and ensure effective governance in a complex and evolving environment.
Responsibilities
- Lead the development and ongoing refinement of the China market strategy in partnership with Express Company, ensuring alignment with American Express enterprise priorities
- Provide independent oversight and strategic guidance on JV plans, identifying gaps, risks, and opportunities, and advising senior leadership and Board stakeholders
- Oversee governance requirements associated with the JV structure, including Board and committee engagement, shareholder responsibilities, and alignment with Amex governance standards
- Represent American Express in engagements with government and regulatory bodies, maintaining key external relationships and guiding navigation of an evolving regulatory landscape
- Provide oversight across critical operational processes, including legal entity reporting, intercompany activities, network exception management, and partner oversight
- Ensure robust risk, compliance, and financial control frameworks across JV-related activities, including oversight of key enterprise initiatives and monitoring mechanisms
- Identify and advance new business opportunities, partnerships, and capabilities to support growth in China, including opportunities beyond traditional issuer/acquirer models
- Drive alignment and coordination across Amex and EC stakeholders, enabling effective decision-making and execution in a highly matrixed environment
- Serve as a senior leader within ECM, contributing to team leadership, talent development, and organizational effectiveness
Qualifications
- Proven, tenured Vice President with a track record of leading enterprise-level strategy, governance, or business transformation initiatives within a large, global organization
- Demonstrated ability to influence and advise senior executives and Board-level stakeholders on complex strategic, operational, and risk matters
- Deep experience operating in highly matrixed environments, with the ability to drive alignment and outcomes without direct authority
- Strong business judgment and strategic acumen, with the ability to synthesize complex information and translate it into actionable insights and decisions
- Experience engaging with regulators, government entities, or operating in highly regulated industries; ability to navigate complex and evolving regulatory environments
- Track record of managing large-scale, cross-functional initiatives spanning multiple disciplines (e.g., strategy, operations, risk, partnerships)
- Excellent relationship-building skills, with the ability to establish credibility across internal and external stakeholders, including joint venture partners
- International experience required, experience in China or broader Asia highly preferred
- Mandarin language skills a plus
- Willingness to work across time zones and travel as needed
Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About The Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit out Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
