We're committed to bringing passion and customer focus to the business.
Essential Functions
Client Development
- Serve as the management level contact to lead discussions, oversee all presentations, and ensure thorough project implementations and quality deliveries.
- Develop and grow business through lead and revenue generation, expansion of team and furthering team capabilities.
- Source additional business by both effectively managing existing accounts/clients, and securing new accounts/clients.
- Meet revenue goals individually and through managing project team revenues.
- Proactively engage staff in business development opportunities as appropriate to assist with and facilitate their growth.
- Be viewed by the client as Trinity’s expert resource, and demonstrate external thought-partner relationship development capability with multiple clients.
Company Management / Leadership
- Support senior management as an innovative thought-leader with self-initiative and commitment to the firm’s success.
- Oversee budgets, exceed revenue goals and maintain expenses to ensure appropriate pricing and budget control.
- Serve as the subject-matter expert on multiple therapeutic and/or practice areas, both internally and externally.
- Lead internal and external initiatives that further the firm’s status and capabilities.
Staff Development / Mentorship
- Be accountable for overall progression of staff, with particular focus on development of future management team
- Lead and manage assigned teams, ensuring excellence in client deliverables and staff progression.
- Proactively identify development opportunities for staff and supervisors, provide related guidance, and facilitate their success.
- Be a mentor and guide staff and supervisors on professional growth.
- Oversee staff and supervisor training, identifying needs and facilitating opportunities.
- Identify key contributors and high potential employees to ensure their retention in support of company’s low T/O objectives.
Project Management
- Oversee the successful delivery of client projects, guiding teams and taking ownership of the deliverables.
- Set strategic direction for project activities, guiding supervisors on daily tasks and resource allocation.
- Be an exemplary role model for producing quality results, ensuring high work ethics, professionalism and encouraging team work.
