Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Information Technology (IT)
Management Level
Manager
Job Description & Summary
A career in our Chief Data and Analytics Office (“CDAO”) within PwC’s Business Enablement team will provide you with the opportunity to leverage innovative solutions to enable data-driven decision making for our organization. We are dedicated to helping our leaders transform data into actionable insights through reporting, dashboards, and other data products. The ideal candidate will play a crucial role in the development, delivery, and continuous improvement of dashboards and reporting tools. You will work closely with stakeholders across Finance, Sales & Marketing, Human Capital, and other parts of the business to support our developers and project team members to ensure that our dashboards meet the strategic needs of our leadership and drive informed decision-making.
Within the CDAO Operations team as the Data Quality Manager (Entity Data), you will oversee the effective operation, governance, and future‑state design of PwC Canada’s Entity Management Services (EMS). You will manage core team operations, ensure high‑quality entity‑level data, and support process alignment across global and downstream functions. The position also drives continuous improvement, resource planning, and adoption of global process updates while serving as a key liaison for interconnected client and engagement data workflows.
The Opportunity
AsaData Quality Manager (Entity Data), unlock your potential and embrace the chance to drive meaningful outcomesthat’llelevateyour career. Your role will include, butisn’tlimitedto:
- Manage local EMS and monitor global EMS updates, interpret changes, and operationalize new processes within the Canadian context
- Act as liaison with Salesforce, Finance, Risk, Independence, National Security, and other downstream teams to maintainend‑to‑endclient‑to‑engagementprocess alignment
- Own the stewardship of client meta-data assets, advising internal teams on appropriate use in the operation, governance, and continuous improvement of the Entity Management System
- Manage core EMS processes, including access provisioning, onboarding/off‑boarding, andday‑to‑dayoperational support
- Overseeentity‑leveldata quality, implementing controls, validation procedures, managing data remediation efforts, anddispute‑resolutionworkflows
- Coordinatefuture‑stateEMS process design, including volume assessments, role definitions, and team structure recommendations
- Develop and optimize the EMS operating model (onshore vs. AC), partnering with PwC Canada AC operations for assessments and contracting
- Drive strategy and execution forentity‑leveldata cleanup aligned to global EMS process guidance
- Serve as custodian of Internal Restriction Status in CES and ensure accurate downstream data usage
- Lead and support resource planning, budgeting, and reporting for the EMS function
- Develop and deliver training to ensure team members understand interconnected client data flows and systems
- Maintain clear process boundaries with adjacent functions and establish effective routing and response models for common inquiries
- Partner with the iPower and Salesforce team to ensureEMS‑managedandnon‑EMS‑managedfields are handled appropriately
WhatYou’llBring
Your skills, knowledge, and experiences are what set you apart.Here’swhat we look for:
- Bachelor’s degree in Business Administration, Information Systems, Data Management, or a related field
- Professional certifications in data governance, data quality, project management, or process improvement (e.g., CIMP, CDMP, PMP, Lean Six Sigma) are preferred
- Experience in data governance, data quality, business operations, process management, or enterprise data systems
- Familiarity withOperationsmethodologies, global standards, or professional services environments is an advantage
- Proven track record in implementing data quality controls, resolving data disputes, and managing master data or entity‑level data
- Demonstrated experience collaborating with technical and business stakeholders across functions such as Finance, Risk, Independence, and CRM/Sales systems
- Strong understanding of entity management, client/engagement lifecycle processes, and master data management principles
- Knowledge of PwC systems (e.g., EMS, CES, Salesforce, iPower) or comparable enterprise platforms
- Ability to analyze operational workflows, assess volumes, and design future‑state processes and team structures
- Excellent communication and stakeholder‑management skills, with the ability toinfluence acrossfunctional boundaries
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
The salary range for this position is $98,000- $148,000.The posted salary rangerepresentsthe expected hiring range forPwC locations in major citycentres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary isdeterminedby your skills, experience,qualificationsand work location.In addition to base salary, eligible employees may have opportunities toparticipatein variable incentive pay programs which are designed to reward individual and firm-wide achievements.We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.
Whyyou’lllove PwC
We’reinspiring and empowering our people to change the world. Powered by the latest technology,you’llbe a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:https://jobs-ca.pwc.com/ca/en/life-at-pwc
PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations,Métisand Inuit Peoples. We recognize the systemic racism,colonialismand oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Applied Macroeconomics, Business Case Development, Business Data Analytics, Business Intelligence and Reporting Tools (BIRT), Business Intelligence Development Studio, Coaching and Feedback, Communication, Competitive Advantage, Continuous Process Improvement, Creativity, Data Analysis and Interpretation, Data Architecture Development, Database Management System (DBMS), Data Collection, Data Pipeline, Data Quality, Data Science, Data Visualization, Embracing Change, Emotional Regulation, Empathy {+ 29 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
June 19, 2026
We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.
The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).
Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.
L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).
